FAQ

Domestic orders ship free and fully insured. Most ready-to-ship pieces will go out within 2–4 business days. Pieces that are made to order may take up to 6 weeks. You’ll receive tracking information as soon as your order is on the way.

I do not accept returns. However, I’m happy to offer an exchange for unworn items. Please contact me and ship the item back within 3 days of delivery. The piece must arrive in original condition and packaging.

Custom and international orders are final sale and not eligible for return or exchange.

If your piece ever needs attention, I offer repairs on work made by me. Please note: I cannot repair pieces that have been altered or repaired elsewhere. If something comes up, just reach out—I want your piece to last.

Custom work is available by request. All custom pieces are final sale.

If you're ordering from outside the U.S., please contact me directly for shipping rates and details.

If you're unsure about a piece, need more images, or want to talk through anything before purchasing, feel free to reach out. I’m always happy to help.

—Sandra